FAQ

FAQs

Frequently asked questions about purchasing, shipping and after-sales

Our RK3568-G31, RK3562-G30 Android decoding driver integrated board is widely used in digital signage advertising machines, self-service query terminals, vending machines, smart campus screens, smart community displays, industrial control display terminals and other commercial display devices.
Support. We provide ODM, OEM customization services, including hardware interface adjustment, Android firmware customization, boot logo, system cutting, function secondary development, etc., and can be customized according to project needs.
OTA remote upgrades are supported, while local USB upgrades are available. The system is native Android, we can also adapt the specified Android version on demand.
Supports capacitive touch, resistive touch, infrared touch, nanofilm touch, sonic touch, optical touch, I2C and USB touch interfaces.
4G module, GPS Beidou module, PoE power supply, WiFi6, Bluetooth 5.3/5 .4 are optional, the standard version does not include the above modules, you can confirm the configuration before ordering. 4G module, GPS Beidou module, PoE power supply, WiFi6, Bluetooth 5.3/5 .4 are optional, the standard version does not include the above modules, you can confirm the configuration before ordering.
Regular warranty for 12 months, repair/replacement for non-human damage quality problems; technical team provides technical docking and commissioning guidance.
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The product parameters and graphic materials displayed on this website are for reference only. Product specifications and configurations will be updated without notice. All products will ultimately be subject to the physical and contractual agreements between the two parties. The information contained on this website does not constitute a product promise or an offer to trade in any form. We are not responsible for problems caused by third-party software, applications, use environments, and improper installation operations.